Refund Policy

Generally, We DO NOT Offer A Full Money-Back Guarantee For All Purchases Made On Our Website Keeping In Mind The Bussiness Line, Goods And Services We Offer. Also, With Adequate Measures Placed To Keep ypu Aware Of All The Actions You Take On Your behalf, We believe We Have Minimized Human Error To A Great Extent. Howsoever, Within 2 Working Days If you Are not Satisfied With The Product That You have Purchased From Us And Have Not Absolutely Used it, You Can Get your Money Back Provided On a Case To Case Basis, Where You May Need To Provide Intent And Prove Your  Inability To Perceive Or Understand The Actions You Have Taken While Making A Purchase. Post A Successful Assesment, You May Be Eligible For A Full Or Partial Or No Reimbursement Within 30 Working Calendar Days Of Your Purchase.

 

GAMES CANCELLATION SETTLEMENT POLICY

In The Event, A Rummy Game Is Cancelled By Play Rummy Online Due To Technical Or Other Glitches At Our End Or Due To Some Player(S) Indulging In Any Form Of Unfair Game Play; The Following Settlement Policy Shall Be Followed:

 

POINTS Rummy GAMES

In The Event Of Cancellation Of A Points Rummy Game, The Table Balance Of Each Player Is Restored To The Amount At The Beginning Of The Cancelled Game And Credited Back To Each Player’s Account. The Same Process Is Applied In Points Yd Games Co Where Collusion Or Cheating Is Detected In Addition To Any Further Action That Rummy Decides To Take Against Players Engaging In Such Activities As Per The Terms.

 

TOURNAMENTS

Free Entry Promotional Tournaments: In The Event Of Cancellation Of A Free Entry Promotional Tournament, There Are Three Options Which The Rummy Operations Team, At Their Sole Discretion, May Adopt To Process Settlement

 

VOID THE TOURNAMENT

Tournament Will Be Cancelled And Any Entry Tickets Used By Players Will Be Returned

 

SETTLE PRIZES ONLY FOR THE CURRENT ROUND

The Prize Pool Only For The Cancelled Round Will Be Equally Distributed Among The Players Qualifying From The Last Completed Round. If Tickets Are To Be Given As Prizes In The Cancelled Round, Qualifiers From The Last Completed Round Will Be Given Tickets As Prizes. The Prize Pool For All Remaining Unfinished Rounds Will Be Equally Distributed Among The Players Who Qualify From The Last Completed Round. If Tickets Are To Be Given As Prizes In The Cancelled Round, Qualifiers From The Last Completed Round Will Be Given Tickets As Prizes

 

The Prize Pool For All Remaining Unfinished Rounds Will Be Equally Distributed Among The Players Who Qualify From The Last Completed Round. If Tickets Are To Be Given As Prizes In The Cancelled Round, Qualifiers From The Last Completed Round Will Be Given Tickets As Prizes

 

TOURNAMENTS

From The Entry Fee Pool, Rummy Will Collect Service Charge Only From The Entry Fee Paid By Players Eliminated Up To The Last Completed Round And The Remaining Amount Shall Be Distributed Equally Among The Qualifiers From The Last Completed Round. If Tickets Are To Be Given As Prizes In The Cancelled Round, Qualifiers From The Last Completed Round Will Be Given Tickets As Prizes

 

DEALS Rummy GAMES

In The Event Of Cancellation Of A Deals Rummy Game, The Sum Of All Entry Fees Less Rummy ‘S Service Charge Only From The Entry Fee Paid By Players Eliminated Prior To The Round When The Game Was Cancelled, Shall Be Equally Distributed Among The Remaining Players. In Deals

 

Rummy Games Where Collusion Or Cheating Is Detected, The Entry Fee Paid By Other Players Is Refunded To Them And The Entry Fee Paid By Players Indulging In Collusion Or Cheating Is Dealt With As Per The Terms In Addition To Such Further Action As May Be Necessary In The Opinion Of Rummy.

 

CONTACT OUR SUPPORT

 

Rummy Support Team Is Available Round The Clock 24×7 To Give You The Best Rummy Experience. Connect With Our Customer Support Team From Your Registered Email ID